1. Order Processing

We usually process and ship orders within 1 business day of payment confirmation (excluding weekends and public holidays). Please note that during peak periods or promotional events, processing times may be extended—thanks for your patience. 

2. Shipping Options

We offer a standard shipping service. Available options may vary depending on your location and the items in your order. To accommodate both domestic and international customers, we strive to provide the most suitable method for reliable delivery. 

3. Shipping Rates

Shipping rates are calculated based on weight, dimensions, and destination. All costs are transparently displayed during checkout so there are no surprises. 

4. Estimated Delivery Times

Delivery times vary by destination. Please note: external factors like weather, customs clearance, or carrier delays may affect your delivery schedule. We recommend checking your shipment tracking details for the latest updates. 

5. Address Changes

Need to change your delivery address? Let us know as soon as possible—before your order ships. While we’ll do our best to accommodate your request, we can’t guarantee changes once the shipping process has begun.

Country	Standard shipment time
United States	6–9 Business Days
United Kingdom	6–9 Business Days
Canada	6–9 Business Days
Australia	6–9 Business Days
New Zealand	6–9 Business Days
EU (Other)	6–9 Business Days
Rest of the World	8–12 Business Days
Netherlands	6–8 Business Days
Belgium	6–8 Business Days
France	6–8 Business Days
Germany	6–8 Business Days
Austria	6–8 Business Days
Luxembourg	6–8 Business Days